| Question | : | What is the minimum order ? |
| Answers | : | Minimum order is 1 x 20 ft container |
| Question | : | Do you accept sample order ? |
| Answer | : | Sample order is acceptable. However buyer has to pay for the production cost and shipping cost |
| Question | : | What is your payment term ? |
| Answer | : | All payments to be made in US dollars/EURO Dollar/Pound Sterling or a currency converter. We give the following options for payment : Telegraphic Transfer (T/T) :Down payment 40%, the balance after shipment, when the copy of Bill of Lading is faxed to you. Letter of Credit (L/C) :Irrevocable L/C at sight 100%. |
| Question | : | How long is your delivery time ? |
| Answer | : | Our production process needs 30 – 60 days depends on the type of order and also model of furniture we have to make. But in average we need 45 days to complete an order |
| Question | : | How do you deal with complaints ? e.g furniture broken during shipment, etc |
| Answer | : | Send us proof of damaged / broken furniture during shipment via e-mail. We will replace the furnitures in the following shipment. |
